Other product and company names mentioned herein are the property of their respective owners. You can also call 844.212.9102 (Monday to Friday, 8 a.m. to 5 p.m. Other product and company names mentioned herein are the property of their respective owners. Our support team is available to assist those enrolled with the Zelle app. Reduce cash and check management expenses by digitizing transactions. When using or enrolling with Zelle within your financial institutions mobile app or online banking service, your bank or credit union will assist you with any issues you may be experiencing. *Typically, when sending and receiving money with Zelle, if the recipient is already enrolled, the money will be available in minutes. Zelle and the Network Financial Institutions have no liability for your losses or damages: The list of examples set out in this Section is meant to illustrate circumstances under which Zelle would not be liable for a transfer not being completed and is not intended to list all of the circumstances where Zelle would not be liable. 25. To participate as a User, you must first enroll with. You agree that these terms affect interstate commerce. This is called fast funds enabled. Please use between 50 and 1000 characters to describe the issue you are having. In the event that your transfer exceeds a limit, you will be informed of the allowable amount you can transfer at that time. Any obligations or liabilities incurred by you prior to the date of termination shall survive the termination of this Service Agreement. If the payment does not appear within your Zelle app Activity, please contact us for further assistance. Once enrolled, a Z logo will appear on your profile for each U.S. mobile number and/or email address that you have enrolled with. After entering your Recipient, you will enter your dollar amount and confirm your payment. It may be that your card is not currently capable of receiving money. Debit cards that are not eligible to enroll with the Zelle app. Any other illegal activity or unlawful purpose. THIS SECTION APPLIES TO YOU AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. You agree that you will not use the Service to send or receive payments in connection with your business or commercial enterprise. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle app. Receiving Money; Money Transfers by Network Financial Institutions. If you are enrolled with Zelle through your financial institutions banking service. When you send and receive money using the Service with a bank account held at a financial institution that is not a Network Financial Institution (as defined above), this Service Agreement applies. CLASS ACTION WAIVER. You consent to the receipt of emails or text messages from Zelle, other Users that are sending you money or requesting money from you, and the Network Financial Institutions or their agents regarding the Service or related transfers between Network Financial Institutions and you. Providing Records and Communications in Electronic Form. Subject to applicable law, Zelle may terminate or suspend this Service Agreement and your use of the Zelle mobile app and Service, in whole or in part, at any time for any reason without cause and without prior notice. Tip #1: Send invoices immediately. Complete the form and we will respond to you via email within 2 business days. No problem: You will not be able to reset your password without your CVV. If the recipient is already enrolled with Zelle, the option to cancel or stop the payment is not available. Please read through the terms and conditions and check the box to accept. You'll be prompted to accept permissions to your device. The transfer of money that you send or receive by using the Service is also subject to the terms and conditions of your account agreement with your financial institution. Submission Requirements Requests submitted through Safety Hub must meet the following legal requirements: Must be addressed to Venmo Must be a typed official document bearing the logo of the requestor If you need immediate assistance, call us at 1-844-428-8542. To start enrollment, visithttps://www.zellepay.com/get-startedto see if your bank or credit union offers Zelle. The ISP List was originally maintained by James Nerlinger, Jr. at the defunct site http://forensics.web.org. Subject to the terms of this Service Agreement, the Service is generally available 24 hours a day, seven (7) days a week with the exception of outages for maintenance and circumstances beyond the control of Zelle and the Network Financial Institutions. IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR NETWORK FINANCIAL INSTITUTIONS IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. Actually, sending your invoices as soon as possible is the best way to ensure immediate payment. You agree that you will not authorize a third party to use the Service or share your credentials with a third party to use the Service on your behalf except in legally authorized situations such as legal guardianship or pursuant to a power of attorney. You understand and acknowledge that a person to whom you are sending money and who is not enrolled as a User may fail to enroll with Zelle, or otherwise ignore the payment notification, and the transfer may not occur. Written notice should be provided to Early Warning Services, LLC, Attn: Litigation Support, 5801 N.PimaRd. YOU AND ZELLE WAIVE ANY ABILITY TO PARTICIPATE IN A CLASS ACTION AS A CLASS REPRESENTATIVE OR AS A CLASS MEMBER. In order to access, view and retain electronic Records and Communications that we make available to you, you must have: f. Requesting Paper Copies. Your mobile data rates may apply. If this Class Action Waiver is held unenforceable, in whole or in part, as to any claim, then the Agreement to Arbitrate also will not apply to that claim. Please note that eligible small businesses are permitted to enroll to use Zelle at certain Network Financial Institutions. Processing of Subpoenas. Call us at 1-844-824-6613. Verify with the Sender the money and is in a completed status. For example, someone tricked or persuaded you into sending the money, or promised that you would receive something in return that they did not provide. Complete the form and we will respond to you via email within 2 business days. If you are receiving a payment from a business or government agency, your payment will be delivered in accordance with the terms and requirements of your financial institution and the procedures of the business or government agency that is sending you the payment. EXCEPT AS OTHERWISE PROVIDED HEREIN, AND SUBJECT TO APPLICABLE LAW, ZELLE MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SERVICE. If the person you sent money to has already enrolled with Zelle with the email address or U.S. mobile number to which you initiated the payment, the money is sent directly to their bank account (except as otherwise provided below) and may not be canceled or revoked. ZELLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, INVULNERABLE TO CYBER ATTACK OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. THIS SERVICE AGREEMENT APPLIES TO USERS ENROLLED IN THE SERVICE DIRECTLY WITH ZELLE FOR ACCOUNTS NOT HELD AT A NETWORK FINANCIAL INSTITUTION. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. You may approve or deny within the messaging. Mobile numbers cannot be enrolled with more than one Zelle profile. I just received a "Notice in Lieu of Subpoena" requesting my credit card records, W2/1099, and job applications. You acknowledge and agree that this E-sign Consent is being provided by you in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and Zelle both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means. We will send no paper copy of any Records and Communications to you unless you request it or we otherwise deem it appropriate to do so. All legal and regulatory disclosures and communications for the, Avisos y divulgaciones sobre algn cambio en los trminos que rigen el uso de los servicios de. 2023 Early Warning Services, LLC. If you have a payment pending and you deactivate your profile prior to it posting, the payment will fail and return to the Sender. The Service is intended for personal, not business or commercial use. email, text message, in-app notification). The money may also be delayed or the transfer may be blocked by Zelle to prevent fraud or comply with regulatory requirements. Other product and company names mentioned herein are the property of their respective owners. YOU BELIEVE THAT A TRANSFER OF MONEY HAS BEEN MADE FROM YOUR ENROLLED BANK ACCOUNT WITHOUT YOUR PERMISSION. All rights reserved. We will provide you with notice of any such termination or change as required by law. You understand that use of this Service by you shall at all times be subject to (i) this Service Agreement, (ii) your express authorization for a Network Financial Institution to initiate a debit entry to your bank account, and (iii) the terms and conditions of your account agreement with your financial institution. Please wait a minimum of 20 minutes between attempts. to prevent, detect, and protect against security incidents, fraud, and prohibited or illegal activities; to perform services (for us or our service providers) such as account servicing, providing customer service, fulfilling transactions, verifying consumer information, providing analytic services; for internal research for technological improvement; to verify the existence of your financial account; to research and resolve issues related to transactions you sent or received; to debug to identify and repair errors that impair existing intended functionality; to facilitate transactions, including enabling our bank and credit union partners to complete money transfers between their customers and you; to notify you, by text or email, of a pending money transfer or a request for payment; to facilitate your enrollment and resolve issues relating to your enrollment; to verify changes youve made to your personal information; to create and deliver marketing communications to you about. Youll enter your eligible debit Visa or MasterCard and continue to follow the prompts to enter your personal information and create your password. You agree that we may provide you with Records and Communications in electronic format. Decide on what kind of signature to create. You may withdraw your consent to receive Records and Communications in electronic form by contacting us at customerservice@zellepay.com. Liability for Failure to Complete Transfers. Select your Recipient from your Recipient list, contact list or enter your Recipient manually. All you need is the email address or US based cell phone number of your recipient to get started. Still need help? 12. Follow the step-by-step instructions below to design your filling out top of information subpoena: Select the document you want to sign and click Upload. If you find the Service Agreement unacceptable to you at any time, promptly cancel your profile and enrollment with Zelle and immediately discontinue your use of the Service. j. A scam is when you knowingly send money to someone you do not know or trust. For example, in order to protect you, Zelle and the Network Financial Institutions, Zelle may need additional time to verify your identity or the identity of the person sending the money. If you are enrolled with the Zelle app, please call us immediately at 1-844-428-8542 so we can deactivate your profile enrolled with the lost or stolen Smartphone. Please note that Zelle has no responsibility for any fees that your financial institution or your mobile carrier may charge you in connection with your transactions through Zelle. If dont have your CVV, you may choose to re-enroll. Your bank or credit union support team can help you enroll. Your continued access of the Zelle Site or use of the Service after any amendment, modification or change to the terms and conditions of this Service Agreement shall constitute your agreement and acceptance to such amendment, modification or change. You can obtain a paper copy of your electronic Records and Communications by printing it yourself or by requesting that we mail you a paper copy. Select "Don't have my card?" d. How to Update Your Information. Rule 45 (d) (1) requires parties issuing a subpoena to "take reasonable steps to avoid imposing an undue burden or expense on a person subject to the subpoena." Fed. You can use Zelle through your online banking service, or via the Zelle app, to make payments to friends, family, and people you trust. Zelle does not guarantee that you will receive money from other Users by sending a payment request, or that you will receive the amount that you request. 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